Privacy Policy

Last updated: October 2026

This Privacy Policy describes how Pastgrateful Plumbing ("we", "us") gathers, uses and passes along information when you browse pastgrateful.homes, phone the number shown on it, or send in a form. It is a general template and is not legal advice.

What We Gather

Some details come straight from you. When you use a form or phone the number on this site, you may give us your name, phone number, email address, location and a short note about your plumbing problem.

Other details are collected automatically as you use the website. These may include your IP address, browser type, device type, the pages you view, and the date and time of your visit. Calls to the number on this site may be tracked, and sometimes recorded, for quality and billing purposes.

Why We Use It

We use your information to:

• Match you with an independent plumbing provider that serves your area
• Send your request details to that provider so they can reach you
• Answer your questions and messages
• Measure how people use this website and our phone lines
• Make our website and service better
• Follow the law and guard against fraud or misuse

Who Receives It

Pastgrateful Plumbing is a referral service. When you ask for help, we pass your contact details and request information to one or more independent providers or marketing partners so they can get in touch about your request. These providers are separate businesses. Each has its own privacy practices.

We may also share information with companies that help us run the website and phone systems, such as hosting, analytics and call-tracking firms. We may release information when the law requires it, or to protect our rights.

We do not sell your personal information for money. Some laws, however, treat sharing data with marketing partners as a "sale" or "share." Where those laws apply to you, you may be able to opt out.

Cookies and Analytics

This website may use cookies and similar tools to learn how visitors use it. You can manage cookies in your browser settings. Blocking them may change how parts of the site work.

Your Choices

Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of certain kinds of sharing. To make a request, email contact@pastgrateful.homes. We may need to confirm who you are before we act on it.

Security and How Long We Keep Data

We take reasonable steps to protect your information. Still, no method of sending or storing data is fully secure. We keep information only as long as we need it for the purposes above, or as long as the law requires.

Children

This website is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may revise this policy from time to time. The date at the top shows when it last changed.

Contact

Have a question about this policy? Email contact@pastgrateful.homes.